sierra fish and pets return policy

It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. During the checkout process, a list of the items in your online shopping cart will be displayed. Clear . The company allows a 7 to 30 days return and refund policy, depending on which area the store is located. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. Customers must also make the exchange within two weeks of the onset transaction. PetSmart has an interesting return policy for certain products, like aquariums. Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. Be sure to include all parts, instructions, warranties, etc., that arrived with the product in their original condition. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. Policy. After 60 days, any unused credit will refund to the original method of payment. See our International return policy.) Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. This credit is redeemable online or in store at any Sierra location. Save my name, email, and website in this browser for the next time I comment. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. This will help them figure out which other fish may be a better fit for your tank or your preferences. Returns without a receipt will receive a non-transferable merchandise credit. Any deviation from these criteria may result in a restocking fee of up to 30% of the original purchase price. You must have a receipt for the fish, and you must return it to the same store where you purchased it. To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. Train them with harnesses, head collars, and muzzles. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area. Free shipping is never truly free. 11AM-7PM Mon-Fri In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. Excludes AK, HI, all U.S. territories, possessions and all international orders. Come check out our great selection of these and other bird supplies to optimize the birds health. For this information, you may have to find out from your nearest Petco store locally. PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. All Right Reserved Designed by UNIweb. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. To track the order on Sierra.com, click on order tracking at the bottom of each webpage in the "support" section, or visit the accounts page and log in. Any item not meeting the condition standards of this policy will be returned at the customer's expense. Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. You will not use any knife purchased from Sierra for an unlawful purpose. The customer will be contacted before any restocking fee is assessed in order to give the customer the option of approving the restocking fee or having the product returned to the customer. California, USA wildlife.ca.gov Joined July 2009 1,256 Following 5025 Campstool Rd How Much Does It Cost To Put A Dog To Sleep At PetSmart? (2023 Updated), Does Taco Bell Have Salads? (Updated 2023), What Time Does McDonalds Open? If you return a fish to PetSmart and are worried that you may need to have your water tested, you can ask a PetSmart employee to test the water for you. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. See our selection of cat toy, cat treats, or cat furniture. History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. Adopt and shop all your cat foods plus toys and treats. Sierra Fish & Pets was originally opened in 1972 under the previous name . Enjoy an aquarium without lifting a finger. February 18 @ 11:00 am - 3:00 pm. If the fish is dead, the store disposes of it off. PetSmart does have a warranty on their live fish. No Reviews. (2023 Updated), Does Trader Joes Take EBT? If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. Must ship Standard Ground within the 48 contiguous U.S. only. Which Item Should You Bring With When Swapping A Fish? Shipping restrictions prevent us from selling fuel and/or flammables online. To return the fish to Petsmart, you need to make sure all safety measures are taken. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. Find a Store. This is another American retailer that deals with pet supplies. returns will not be accepted. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. Check out our selection of lighting and decor that can change to look of any aquarium. The email will contain track package button(s), order details, and your tracking number(s). (10 Reasons), Why Is McDonalds So Expensive? Hop to Sierra for all the supplies to keep your critters healthy and happy. No. Please call 1-888-THAT-PET for assistance. We will process your return or exchange after it arrives. Stay up to date on New Arrivals, email exclusives & more. If you think your fish may be dead, check for some of these signs. During this time, it could be spreading its illness to other fish in your tank. Climbing and other related activities are inherently dangerous; anyone purchasing or using equipment for this purpose is personally responsible for getting proper instruction on its correct and safe use. You will not use any air rifle purchased from STP for an unlawful purpose. Extended Stay America Orange County Brea Pet Policy Extended Stay America Orange County Brea accepts two pets of any size for an additional fee of $25 per pet, per night up to a maximum charge of $150 per pet, per stay for the first month, and $50 per pet, per month for each additional month. If the fish is dead, you can exchange it for a live fish. USE OF THIS SITE CONSTITUTES ACCEPTANCE OF OUR TERMS OF USE AND PRIVACY POLICY. The staff are fantastic and they have a great selection of fish/pets. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. Keycode expiration dates can be found in the disclaimer section of each and every email. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. Yes, they do. When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. Don't forget litter box and cat litter. Small Animals and Fury friends for any and all level of care. However, it is not guaranteed that all stores will accept the return. The store, however, only allows a return for freshwater fish purchased in-store. If an item does not show a discount in your shopping cart, the item may be excluded from the sale, may not be included in the offer or the correct keycode may not be applied. Share. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. We strive at this location to be the very best all around pet store in the Seattle metro area. When you buy a pet from PetSmart, you expect it to be healthy and live a full life. The company strictly bans mailing them back dead fish. PetSmart fish policy can assist you if you need to return your stray animal pet. It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. You may request an exchange or refund for your dead fish from any store franchised by Pet Supplies Plus. Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. You should bring back this fish to the pet store as soon as possible. (10 Reasons), Why Is Taco Bell So Expensive? It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. Shop here for your small animal products, Copyright 2023 Sierra's Pets All of our made for a major retailer/brand items offer significant savings off their original retail price. This is an online and offline pet supply brand that offers quality pet products and accessories. Your email address will not be published. Saturday 11am - 7pm. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. Avoid using tap water since it may be harmed by it. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. 11AM-5PM Sun If you are not completely satisfied, please contact a Customer Service Representative. If you are interested in meeting a specific dog, please contact us in advance to find out if. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? Hence, they ask for purchase receipts. Faqs from Sierra: Celebrating 30 Years Of Exploring. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. Yes, Petco only allows returns for sick fish if youre returning in the next 30 days. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. Original shipping cost will not be refunded unless there was a Sierra error. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. We welcome you and youre pets to our family. You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. Fuel (for lanterns, lighters, stoves, etc.) We are considered one of the top rated saltwater aquarium stores in WA. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium. And, as proof of purchase, you will also need the original purchase receipt. You cant sell betta fish, or any other fish for that matter, to Petsmart. We are unable to accept returns on clearance items. Bikes, bike accessories, boats, car racks, clearance, gift cards and sporting optics are typically excluded from all offers. Small Animals and Fury friends for any and all level of care. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. NEW STORE HOURS: Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. Dog Adoption Events at Sierra Fish & Pets every 2nd and 4th weekend of the month. Find something for your pocket pet to chew on like toys, treats, and sticks. You can only return your sick, dead and unwanted fish and get refunded for that. SHOP PET> Clearance . Create the ideal habitat for your reptile by shopping our reptile supplies. No. Not eligible for special shipping offers. You may choose to take a refund during the online process. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. Please include a copy of your invoice with the return as proof of purchase. We would rarely allow a healthful animal to be returned. When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. A The phone number for Sierra Fish & Pets is: (425) 226-3215. Comfort them with tunnels, hide outs, and the correct cage. This credit is redeemable online or in store at any Sierra location. Does Petsmart Sell Bunnies? All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. Our current restrictions are: We cannot ship these exotic leathers outside the U.S.: American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray, Toad, We cannot ship certain materials to California and outside the U.S. including: Elephant, Python, Cobra and Western Rattlesnake. Shop for your canine companion here. It also allows you to buy many varieties of live fish from its stores. When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. You can return any unwanted fish to PetSmart. In general, all Petsmart outlets should accept dead fish returns within 14 days. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. If you decide to exchange your fish rather than receive a refund, staffs at PetSmart may request water from your container to verify that the new fish is safe. And the prices you got to be kitten me!! If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. Save. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable Keep them tidy with stain/odor removers, poop bags, and scoops. They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. When you bring a fish home from a pet store, you dont bring it with an intention to return. If a keycode has already been activated on your order, the keycode box will state "promo entered". 1. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. Your new fish may not get along well with the other fish in the tank, it may be too big or small for the tank, or it may not look or act how you expected. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Prices in your shopping cart may change if you click through an email, change or remove a keycode in the keycode box or leave items in the cart after a sale expires. Due to the closeout nature of our products, items in low quantities are not guaranteed until they ship. Due to the nature of the closeout business, we often receive items in limited quantities. Yes, you can. A Sierra Fish & Pets is located at 601 S Grady Way Suite M, Renton, WA 98057, A The website (URL) for Sierra Fish & Pets is: http://www.sierrafishandpet.com. This fee covers return shipping from you to us. In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). But of course, with certain terms and conditions. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? This allows you to have plenty of time to take your pet home, see if it adjusts to its new life, and decide if its the best pet for you. Pleasing customers and pampering pets since 1972. Item was purchased within 60 days of return. In my experience, buying a pet at a random store without any return policy is not the smartest thing to do. For exchanges and replacements, a $2.95 shipping fee will apply on the return and $2.95 will apply to the new order (contiguous US only). Note any damage on carrier's document, and contact Sierra with any problems. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. Required fields are marked *. Any deviation from these criteria may result in a restocking fee. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return.

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