straight talk customer service

Have a Straight Talk question? Walmart rep asked my address then recommended ST home internet. Reduce the use of the "Live Wallpapers" (These use processing power and memory). Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. Yes, you may change your Straight Talk phone number. The worst phone service ever!!!! PLEASE if you want good service or a good phone plan look ANYWHERE else. Check running services and close unnecessary applications. We though we'd save money with Straight Talk. I do NOT recommend Straight Talk, since they will not do honor their warranty! You can keep your Straight Talk phone number after canceling their service. You may have called before the Customer Care Center was able to Activate your phone. WebStraight Talk is committed to providing our customers the best customer service. The data is non existent no matter if it is the beginning or end of your service date. Still hasn't. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Once there, you can enter your mobile number to check your Service End Date. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. Thanks SO much! WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Reward Points have no cash value and cannot be transferred to another customer. The phone is not within the Straight Talk Service Area Map . **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. Straight Talk will unlock phones for current and former Straight Talk customers for free. Straight Talk does not own their own cellular towers. Press 1 for English and then 4 twice through menu prompts. I bought a sim and plan from them at Walmart for $35. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. So even if you wanted to keep your phone number it's impossible until THEY update their system. After installing it in my phone it said SOS for the cell signal. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. If you need to see tips for WiFi connectivity, click here. Other terms and conditions apply. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The latest review Sales/Customer Service was posted on Feb 21, 2023. Calling Straight Talk back may result in you getting a representative who is able to help you. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. Refill with your credit card right from your device. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. They are NEVER helpful and could care less about what you need done. When I got home to do the setup it said I had no service at my address. The NEW $55 Plan will now provide Unlimited High-Speed Data. Send a letter: It is also possible to write and send a letter to Straight Talk. The freaking phone isn't no good the button doesn't work. TRACK USAGE: You may download a Data Usage app such as My Data Manager. You can now share news articles on your favorite social media channels. Refill with your credit card right from your device. Do not work with this company it's a scam. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. In my experience and for my needs Straight Talk worked very well for me. Even when they trouble shoot my son's phone he still can't do anything. Never called . I have been a loyal customer since TracFone days! Actual availability, coverage and speed may vary. on 2/28 at 3:05PM We DO NOT remove reports. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. Available online only. Please wait an additional 24 hours and try the test call again. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. 2023 TRACFONE. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. In total, Straight Talk has 4 phone numbers. @PBQB523 Focusing on our quality of customer service is our priority. I bought a service plan before my service cut off. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. *Refer to the latest Terms and Conditions of Service at straighttalk.com. We will get back to you in a few minutes. Why Ripoff Report will not release author information! Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Tim was only in his late 20s, but just didn't care anymore. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. Now Im sitting here on hold again for over 20 min now. Never had any other carrier! I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. INSTALL NOW>>. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. This all happened after verizon bought them out. And yes, you also have the option to transfer the phone number to a different carrier. I'm switching service I don't even want it anymore. All Rights Reserved. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Your System Sucks. All rights reserved. Straight Talk is committed to providing our customers the best customer service. BACKGROUND APPS: Turn off apps running in the background. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. I am very angry. I can't say I've ever had to deal with a service rep but that's a perk ain't it? Nobody can help me. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. ConsumerAffairs is not a government agency. You will need to perform a separate checkout for the items in your cart. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. We value your privacy. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. I told them I would like a refund. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. Hiding negative complaints is only a Band-Aid. This is your device's unique identification number. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. You will need to perform a separate checkout for the items in your cart. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. You have exceeded the amount of items allowed in your cart. Their website claimed my transaction didn't go through even though my credit card was charged. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. You have exceeded the amount of Smartpay items allowed in your cart. Dial *#06# on your phone to find out what it is. Do not work with this company. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. I am going to be switching to AT&T prepaid. Listings for companies similar to Straight Talk: Customer service is awful. I was forced to accept the free Verizon sim. Smart Pay items cannot be combined with other purchases. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. Calls must originate from the US, or Puerto Rico. Its just ridiculous. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. I even went bought a new Sim card. Apparently I am not the only one with issues. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. There are no credit checks, and you pick the plan and activate your account. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. Straight Talk also sells cell phones in their physical stores and also on their website. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. I don't recommend Straight Talk to No one! Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. See 911 for details. Today I was told I would only need a credit card to sign up for service. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. r/StraightTalk 2 yr. ago. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. Help is just text away. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. After setting the sync settings, emails will begin displaying on your phone. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. I asked for a manager or someone that could do something. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. We use dedicated people and clever technology to safeguard our platform. And this doesn't make any sense at all. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. There's no kind of help or communication to help at ALL. I am now in the process of changing carriers because of how horrible they are and continue to be. Navigate to the Support tab and click on Contact Us. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. Here you will find answers to our most frequently asked questions! Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. Would not make an exception,to a hotel reservation I made thru Priceline. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. Transferred my friends number and now both phones are not working! WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. They asked if they could call me on a different number to troubleshoot. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. A link has directed you to this review. Chat with Support Call Directly Need guided support? Once the app and email has been set up, an icon will appear on the applications menu. I resisted but they insisted they needed the info and there would be no problem. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. Corporate Advocacy Business Remediation and Customer Satisfaction Program. This helps your unused balance roll over to the next service cycle. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Click below for our Contact Information and hours of operation! By texting keywords to 611611, you are consenting to receive response messages. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The wireless phone number can be changed only up to 4 times per year. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. They say they'll call you back. You now have a spot reserved for Straight Talk Home Internet Service! And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. I can't get pictures in my texts and they are no help after days of taking to them. He said he was sorry but not allowed to once the ticket said it was denied. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. A month equals 30 days. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Call (888) 442-5102 to request an unlock. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Current items cannot be combined with other purchases. Many consumers have expressed frustration with Straight Talk's phone-based customer service. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Privacy Policy. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. I am very angry. I absolutely hate Straight Talk! They refuse to credit my account and are charging me full price for another month without the service I paid for. Sorry you won't get any! they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! My phone service is not working. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? I never was able to get one. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. You must remove something in order to add this {{prodName}} to your cart. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. I was charged the full amount and then the next day lost phone and text service. Make sure you check if your phone is compatible by texting "KYOP" to 611611. I would leave 0 stars if I could. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. WebStraight Talk Home Internet service available in select areas. Just a Philippine call center that is undertrained and could care less to do their job. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. Thank you, you have successfully subscribed to our newsletter! The service was great and I never had an issue that caused any inconveniences. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. WebChat with one of our agents live. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. At this point youve probably tried calling Straight Talk Wirelesss customer service. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Jan 4th of 2023 lost all coverage and internet. I do not know if they changed their website or not. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). No international roaming allowed. Straight Talk has continued to offer quality services since launching a few years ago. I will be taking the phone back. Apparently I am not the only one with issues. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. They refuse to refund my money too. Privacy policy There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Please visit our 611611 Page. F this company. I can not find a way to contact them if I am not a customer. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call.

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