academy hotel colorado springs bed bugs

I really didn't know about bed bugs at the time. Room was a nice surprise- nice size, comfortable beds and chair. Hotel was clean and had a pleasant clean smell. This is definitely going to be our go to when spending a night in the Springs. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Though the lobby is lovely don't let it fool you! Always keep luggage off the bed and store it in a closet or other area, far away from your bedroom. Contact the property for more information. Though the lobby is lovely don't let it fool you! Ideally, we'd publish every review we get, positive and negative. All staff members were amazing! The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Booked this on a major travel site for an incredibly low price. Disgusting! In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". From: The east and west. Room had some leaking issues at sink but was still very clean and fresh. Built in 2017 as an exclusive couples romantic getaway. Bar is always amazing! Select dates to see this property's availability and prices, Food: Rooms hallways ,pool area, dinning area. I was not told that the rooms all along the hallway we being renovated. We will be back. Taxes and fees that are shown are estimates only. I would recommend it if you can handle the unfriendliness of the staff. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Made to order omelettes! Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Location off highway was amazingly easy. We stayed at this hotel last summer, June 2010, and left with some bites on us all. The bathroom had poop on the toilet when we checked in. We all have bed bug bites all over us and they are very uncomfortable! (Click on the Red Icon to view detailed bed bug reports. Get exclusive access to members-only deals by email. Arrive: 03-01-2023 . Pizza, This is a great hotel. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. She contacted me later in the day and said she would e-mail me their report. Is the indoor pool heated all year round? Unfortunately, he was the only one during our stay there that was friendly. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Do you have a room with a view available? Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Friendly and informative front staff. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Contributions should be appropriate for a global audience. The restaurant on site did not have very many options but what we did get was really good. 78 out of 2735 reviews" ". The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Unfortunately, he was the only one during our stay there that was friendly. 2. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. The Academy Hotel 8110 N. Academy Blvd. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. I really didn't know about bed bugs at the time. They are also responsible for the costs associated with eradicating the unit of the pests. Just really not clean. Bedbugs in room. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. NEVER again! This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! A great pool in the lobby which is nice for kids. Room 238 had bedbugs. The mountain view is stunning. Beautiful facilities, parking lot was a bit dark at night. Amazingly clean. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. There is nothing classy about the way this staff treats it's guests. Lamp didnt have lightbulb. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. The room was large, 900 TV channels and reception area inviting. 2023 Expedia, Inc., an Expedia Group company. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! Sign up and we'll send the best deals to you. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. Omlet station was great the rest of the food cold and old. 96 out of 2735 reviews" ", Rating 2 - Terrible. Tripadvisor performs checks on reviews. The Hotel has a regular pest control program in place. Breakfast staff not so hospitable. COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. The Academy Hotel | 8110 N. Academy Blvd. Overall, still comfortable and friendly service. The breakfast was great! Exterminators recommend we use the acronym S.L.E.E.P. Chapel Hills Mall is 1.2 mi away from this hotel. (Click on the Red Icon to view detailed bed bug reports.) There was a line for waffles in the morning only to find out one of the waffle makers had died. Pet-friendly rooms are also available. I would recommend it if you can handle the unfriendliness of the staff. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! Posts are solely the responsibility of their respective authors. All of which have experienced no problems. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. The only way to leave a review is to first make a booking. We went back to the area for spring break and decided to stay there again because of the location and price. Please see our partners for more details. We all have bed bug bites all over us and they are very uncomfortable! When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Staff was friendly. All rights reserved. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos Overall the hotel was very nice as was the experience. easy access to the freeway. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Welcome to our newly updated hotel. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Top notch guest services. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. June 12, 2022 . I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. One of the best places I have ever stayed. That's how we know our reviews come from real guests who have stayed at the property. All of which have experienced no problems. Want a great night's sleep? Something went wrong please try again later. The eggs are almost impossible to see when laid on most surfaces. Colorado Housing Connects can help you navigate housing information and resources. In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. Front desk amazing. Indoor swimming pool. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Check your booking confirmation email to find your booking number and PIN. I really didn't know about bed bugs at the time. Read more about the Colorado State Law: https://leg.colorado.gov/bills/hb19-1328, Cases come in daily for Just Bed Bugs Pest Control. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Loved the breakfast! This meant there was furniture being moved men shouting up and down the hall and dogs barking. The Academy Hotel is independently owned and operated. We do allow pets and have a designated area for pet friendly rooms. It seems that communication was lacking in your case, I apologize. Great value!, Approximate prices in EUR for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. See More Rooms & Suites 01 / 09 She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. I love the quiet calm vibe. This is a great value. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. The Garden of the Gods is 7.5 mi away. Rooms were clean & staff at desk was very polite & professional. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. I never swim with my kids because I hate cold water and was able to swim with them for hours. We went back to the area for spring break and decided to stay there again because of the location and price. Nice spacius and clean Sincerely, John Wilkins/Owner. Prices for cribs and extra beds aren't included in the total price. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. The rest of the staff was very, very rude and it did not feel welcoming. We went back to the area for spring break and decided to stay there again because of the location and price. And it can happen anywhere. Icon Color & Report Disclaimer File a new bed bug report at this location Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Great breakfast, great staff , overall a great experience. Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Nice spacius and clean 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. A 24-hour reception greets guests of The Academy Hotel. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Our room was clean and stocked. Its an older hotel, but its clean and the free breakfast makes it a must stay. But the complaints stop there. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Please note that a deposit fee is charged per night at this property. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities.

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